Frequently Asked Questions
Quick answers about our software, websites, hosting, security services and support.
About Soft IT Security
What does Soft IT Security do?
Soft IT Security is a Dhaka-based software company. We develop business software (POS, school, hospital, HR, accounting and more), websites and mobile apps, and provide domain and hosting, SEO and software security services.
Where is your office?
Our office is at 1/C (5th floor), Road #1, Shyamoli, Dhaka-1207, Bangladesh. You can also reach us on +88 01719-131305 or info@softitsecurity.com.
Do you work with clients outside Dhaka?
Yes. We provide remote setup, training and support, as well as on-site support anywhere in Bangladesh.
Software & Development
Can you customize ready-made software for my business?
Yes. Our products are customized to your workflow, forms and reports. For unique requirements we build custom software from scratch.
Do you provide a demo before purchase?
Yes. Contact us for a free live demo and consultation for any of our software products.
Do you train our staff?
Yes. Training for your team is part of every project, and we provide documentation and follow-up support.
How long does it take to deliver a project?
It depends on the scope. We agree on the timeline in writing before starting. Our motto is "Commitment First", so we deliver on time.
Security
What is the free security checkup?
It is an initial review of your web application, server or transactional software to find common vulnerabilities. We share a report with the issues and recommended fixes.
Is my business data safe with your software?
We build with security in mind: role-based access, protected logins, input validation, activity logs and regular backups.
Domain, Hosting & Website
How much is web hosting?
Hosting plans start at 1,200 Tk per year (Student), 1,500 Tk (Corporate), 2,000 Tk (Premium) and 4,000 Tk (Deluxe). All plans include 99.9% uptime, free dual backup and 24/7 support.
Can you redesign or optimize my existing website?
Yes. We can redesign, speed up, secure and apply SEO to an existing website.
Support & Pricing
How do I get support?
Call +88 01719-131305, email info@softitsecurity.com or use the chat widget on our website. We offer phone, remote and on-site support.
How is pricing decided?
After understanding your requirements we provide a clear quotation. Request a free price quote from our contact page.
Still have a question? Contact us or call +88 01719-131305.
Software, web & app development company in Bangladesh, delivering secure and scalable digital solutions for growing businesses.